Lease Service Contract

This is the QLT Consumer Lease Services, Inc. 2020 Lease Service Contract (“This Contract”) and when terms conflict, it supersedes all prior versions, including the contract that may have accompanied your leased product.†

A larger print version is available by requesting one through the “Contact Us” page of our web site or by calling toll-free 1 (800) 555-8111.

This Contract covers leased telephone products (such as telephones and answering machines) only.  It does not cover charges for your local or long distance telephone service or maintenance on the wires inside your home. This contract is for the services on and the use of the telephone equipment only. If you stop leasing, your local and long distance services will not be affected.  When you use or retain leased products, you accept and agree to be bound by the following terms and conditions and rates under which QLT Consumer Lease Services leases its products.  The product you have selected is designed for convenient, reliable service.   In addition, this contract provides you with the following leasing benefits provided the product is used in the 50 states of the United States.

Given that our customers have many choices, including purchasing telephones and answering machines from other companies, we are especially pleased that you choose to lease telephone products from us.

Unconditional Replacement Policy
Obtain convenient same or similar model replacement of the leased product for any reason.

Flexible Lease Option
Trade-in or exchange the leased products for a different color or for a telephone with more or fewer features.††  Plus, if you move, take the leased product with you anywhere in the 50 states of the United States.*

Standard Next Business Day Delivery Service
Receive the leased product at your home or office the next business day at no additional charge.  Simply place an order with us by 5 pm ET (Monday – Friday) and the product will be delivered to you the next business day.*

Superior Quality Products
Designed, built and reconditioned to our high-quality standards. Our product line includes classic phones featuring nostalgic styles and real bell sounds, as well as the latest equipment, such as Cordless Telephones, Speakerphones, Caller ID and so much more.

Replacement Accessory Advantage
Accessories for leased products are available at no additional charge.  Accessories include modular conversion kits, long cords, cordless antennas and batteries, and answering machine tapes.

Convenient Customer Service
For answers to commonly asked questions about our Lease Services and Products, visit our website and check out our “Frequently Asked Questions” tab.  Still have a questions? No problem, you can send us your question by clicking on the “Contact QLT” tab. Or if you prefer, call us toll-free at 1 (800) 555-8111.

Return Policy
You have the option to return the leased products at any time.

If at any time you decide to discontinue leasing, you are responsible for notifying us and returning the product to QLT Consumer Lease Services.   Call toll-free at 1 (800) 555-8111 to make arrangements and obtain a pre-paid mailing package.

Other Terms And Conditions
QLT Consumer Lease Services may discontinue or change the lease program at any time by providing you with 60 days notice of our intent to do so.

Should the leased product be stolen or lost as a result of fire or operation of the forces of nature (for example, floods, hurricanes, earthquakes or tornadoes), we will replace the leased product at no additional cost with a same or similar model lease product or, at your request, we will terminate your lease effective on the date you notify us of the loss or theft.  We may ask you to provide us with a written statement which describes the circumstances of the loss or theft.

The leased products are not for sale. You do not have the option to purchase leased products.

The QLT Consumer Lease Services bill provides an itemized list of the leased products for which you are being charged.  Please review this itemized list carefully to ensure that you have each of the items.

You are billed in advance for leased products on either a monthly or quarterly basis.  By making your payments, you are renewing your lease of our products and services. You must notify us of errors within 30 days of the date of a bill you believe is in error.

If you decide to discontinue leasing, your lease charges will be prorated and you will receive a credit for the unused portion of the lease term.

Should you transmit to us any checks that are not honored for their full amount (a “returned check”), we may charge the account the lesser of $20, or the amount permitted by the law of your state of residence for each returned check.

QLT Consumer Lease Services, Inc. will not pay for the loss of time, inconvenience, loss of use of the leased product, property damage caused by the leased product or its failure to work, any damage caused by use outside the U.S. or any other incidental or consequential damages.  Some states do not allow the exclusion or limitation of incidental or consequential damages.   Therefore, this exclusion or limitation may not apply to you.

The leased products may be either new or reconditioned to our high quality standards.

Future Changes To Terms And Conditions
QLT Consumer Lease Services may change the terms and conditions of this contract or increase the rates charged for leased products at any time by giving you advance notice of any material changes in these terms and conditions or lease rates.  Continued leasing of the product after you receive notice of a change in terms and conditions or rates, without notifying us that you wish to discontinue leasing, constitutes your agreement to lease the product under the changed terms and conditions or rates and to be bound by the same.

We may assign all or part of this Contract at any time.  Our written consent is required should you want to assign or transfer any part of this contract. In the event of an assignment or transfer, all of the terms of this Contract are in force.

†† A model change may result in a rate change.
*Next Business Day Delivery Service may be disrupted due to the Coronavirus Pandemic.  Every effort will be made to deliver the product on time.

Some products (party line, hardwired, one-button telephones, antique style, character or novelty telephones and ancillary products) may require special arrangements for replacement, repair, or relocation.  Arrangements can be made by calling our Lease Customer Helpline.

Need Help?

For answers to commonly asked questions, please click here for answers to our Frequently Asked Questions.

Didn't find your answer?
If you still have a question, you can email it to us buy clicking here. Or if you prefer, give us a call.

Toll-Free Lease Customer Helpline:
1 (800) 555-8111
Monday - Friday
8 am - 5 pm ET

The Lease Rewards® Program Help

Your FREE card is waiting for you! Apply for the card online or call the Lease Rewards® Toll-Free Helpline on:
1 (888) 831-4311
Monday - Friday
9 am to 7 pm ET